Professor Evans Osabuohien attended a 2-day workshop on Sustainable Microfinancing, Cybersecurity and Data Protection organised by the National Association of Microfinance Banks (NAMB), Ogun State Chapter, held on 2^nd and 3^rd February 2023. The workshop was organised in conjunction with Better Ways Limited. As a member of the Board of Directors at Covenant Microfinance Bank (CMFB), he was a representative during the workshop. His participation was pivotal, given that he currently serves as the Chair of the Board IT Committee, poised at enhancing service provisions through optimising digital platforms.

The first session focused on establishing the objective of the workshop, which captured the need to equip corporate leadership of microfinance banks with skills for profitable and sustainable microfinancing in developing economies. The session was led by Dr Victor Dare (the General Managing Director of Better Ways Limited), who emphasised the importance of planning, curating a vision, goals, and targets for microfinance banks. He also noted the relevance of corporate governance, as well as the duties of the Board of Directors towards sustainable growth. Furthermore, the relevance of customer acquisition, expansion, retention, and loyalty were highlighted as fundamental elements in achieving sustainable growth in microfinancing. The above goal can be achieved through product development, quality delivery, and customised marketing of products and services tailored to meet the expectations of stakeholders.